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Terms & conditions

Last Updated: 10/27/24

Welcome to Shop Moddo! By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before using our services.

1. General

These Terms and Conditions (“Terms”) govern your use of the Shop Moddo website, located at shopmoddo.com (“Website”). By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please refrain from using our Website.

2. Orders and Payments

Order Confirmation: Once your order is placed, you will receive a confirmation email. Please check this email to ensure that all details are correct. If you notice any errors, contact us immediately.

Payment Methods: We accept various payment methods, including credit/debit cards and digital payment services. All transactions are processed securely.

Pricing: All prices are listed in [Currency] and include applicable taxes. Shipping costs will be calculated at checkout based on your location and shipping method.

3. Shipping Policy

Shipping Responsibility: Once your order is marked as delivered by the shipping carrier, we are not responsible for any loss or damage. You may select the “signature required” option at checkout for added security.

Delivery Time:

California: 2-4 business days from shipment date.

USA (Outside California): 4-7 business days from shipment date.

International: 7-21 business days, depending on destination and customs.

Order Processing: Allow 1-2 business days for processing before shipment.

4. Returns and Exchanges

Eligible Returns: Items can be returned within 7 days of receiving your shipment. Items must be unused, unworn, unwashed, and undamaged, with all tags attached. Please complete a return form before sending your items.

Return Costs:

1. Opt for store credit and your return labels are free.

2. If you prefer a refund, a $9 return label fee will be deducted from your refund.

Important Guidelines:

• Items must be returned in their original packaging, including accessories and dust bags.

• Items marked as “Final Sale” are not eligible for return.

• Orders over $1000 returned are subject to a restocking fee.

5. Gift Cards

• Gift cards are available for purchase and can be redeemed online. They are non-refundable and cannot be exchanged for cash.

6. Booking a Shopping Appointment

Service: You can book a personalized shopping appointment for one-on-one assistance. We offer styling advice and help you discover elegant modest dresses, skirts, and evening wear.

Cancellation: Please notify us 24 hours in advance if you need to cancel or reschedule your appointment.

7. Intellectual Property

All content on this Website, including text, images, graphics, logos, and designs, is the property of Shop Moddo or its content suppliers and is protected by copyright laws. Unauthorized use of any content is prohibited.

8. Limitation of Liability

Shop Moddo will not be held liable for any damages that may arise from using our Website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

9. Changes to Terms and Conditions

We may update these Terms from time to time. Any changes will be posted on this page, and by continuing to use the Website, you agree to the updated Terms.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, US. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the State of California.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Email: info@shopmoddo.com

By using Shop Moddo, you agree to these Terms and Conditions.